It takes a long time for terminals to obtain IP addresses.

Trouble Ticket Number

DTS2023120602234

Symptom

It takes a long time for terminals to obtain IP addresses.

Condition

There is a probability that this problem occurs when the following conditions are met:

  • The device functions as a DHCP server. Two VLANs are created, and interface address pools are configured for the corresponding VLANIF interfaces.
  • A terminal obtains an IP address from the interface address pool of one VLAN, and then attempts to renew the IP address lease from the interface address pool of another VLAN.

Impact

Services are adversely affected.

Severity

Minor

Root Cause

An error occurs in processing the packets for renewing the leases of IP addresses across network segments.

Solution

The device correctly processes the packets for renewing the leases of IP addresses across network segments.

Solution Impact

N/A

Problem Resolved in

V300R023C00SPC100

Involved Models

AR600, AR6100, AR6200, AR6300, RU-5G

Precaution

N/A